A Sudbury Homeowner Apologized to Me When I Arrived — I Told Her She Had Nothing to Be Sorry About
I’ve been doing this work long enough that I know what a certain kind of phone call sounds like before it even starts. There’s a specific tone people use when they’re embarrassed about their property. They talk faster than they need to. They over-explain. They apologize before I’ve seen anything. They say things like “I … Read more