lawn care follow up

Why I Always Call New Sudbury Customers Two Weeks After the First Visit — And What I Ask Them

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Ryan Lingenfelter on a phone call checking in with a Sudbury lawn care customer

Two weeks after I take on a new customer, my phone reminds me to call them. Not text, not email — call. It’s been part of how I run Cutting Edge Lawn & Landscaping since almost the beginning, and it’s one of those things clients never ask for but almost always mention later as the … Read more

Why I Always Call New Sudbury Customers Two Weeks After the First Visit — And What I Ask Them

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Ryan Lingenfelter making a follow-up call to a Sudbury lawn customer

Ryan here. I want to talk about something that has nothing to do with grass seed or mowing height or drainage — at least not directly. It’s about a phone call I make every single time we take on a new customer, without exception, exactly two weeks after the first visit. Most people are surprised … Read more