I Tracked 30 Days of Sudbury Customer Calls — Here’s What Most People Don’t Realize

reviewing notes from Sudbury customer lawn calls

About six weeks ago, Dana — who handles most of our customer communication and scheduling — suggested I start actually writing down what people call about. Not to track numbers for a business reason, but because she’d noticed that certain calls kept coming in around the same topics and she thought if I looked at … Read more

The Lawn Care Question Sudbury Homeowners Google at 11pm

Sudbury homeowner researching lawn care questions late at night before calling Ryan Lingenfelter

I’m Ryan Lingenfelter — owner of Cutting Edge Lawn & Landscaping in Garson, Ontario. Here’s a pattern I’ve noticed over five years of running this business. The calls I get on Tuesday and Wednesday mornings are often from homeowners who spent the previous evening searching for answers. They walked their lawn after dinner. Something looked … Read more